Going Above and Beyond
Whether for a business owner or an employee, this guide will show how to offer concierge-level customer service that will provide an edge in todayas competitive business world. From interviews with top concierges to helping review nonverbal cues and body language, the information presented will help polish a professional image, refine communication skills, and teach the core beliefs and values that lead to extraordinary customer service.Whether for a business owner or an employee, this guide will show how to offer concierge-level customer service that will provide an edge in todayas competitive business world.
| Title | : | Going Above and Beyond |
| Author | : | Katharine C. Giovanni |
| Publisher | : | Newroad Pub - 2009-08-01 |
You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.
Once you have finished the sign-up process, you will be redirected to your download Book page.
How it works:- 1. Register a free 1 month Trial Account.
- 2. Download as many books as you like (Personal use)
- 3. Cancel the membership at any time if not satisfied.
